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We're on a mission to change workers' compensation billing

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Open Positions


Technical Writer

We’re a small software start-up in Manhattan and our focus is on workers’ compensation billing. We’re looking for a technical writer who can quickly acquire a deep understanding of our software and translate that knowledge into support articles, video scripts, how-tos, and other explanatory material.

Your main responsibility will be writing support articles and other material for our software. Although not rocket science, use of our software, as well as the terms and concepts in the industry, is detailed, complex, and specific. We need someone who can understand it all, break it into logical chunks, and explain things to our clients clearly and intuitively. The ability to orchestrate and organize all this material is also required. In addition, you may be asked to help with our marketing and sales efforts, such as providing a break-down of how the software works for a sales deck.

Some things you should know about us and the job:

  • Although we’re not in a glamorous industry, we’re a tech start-up with a lot of the benign start-up attributes.
  • We are a small crew of fewer than 20, so please be a nice person.
  • You'll have a few major job functions, but you may be asked to contribute in a number of different ways to help the company.
  • As part of the hiring process, we will ask a few candidates to take part in a one-hour collaborative writing or sample writing exercise.

On-site in Manhattan is preferred, but we’ll consider remote work for a truly exceptional candidate.

This is a full-time contract-to-hire position.

If everything works out, at the end of a three month period where you will be paid as an independent contractor, we’ll hire you as an employee. After three months as an employee, you will be eligible for all benefits including health insurance.

Start date: as soon as possible

Note: We participate in the Federal E-Verify program to verify the identity and employment eligibility of all persons we hire in the United States.


Apply

Researcher and Content Creator

We’re a small software start-up in Manhattan and we’re known for the free resources we offer to our industry, which is workers’ compensation/occupational medicine billing. We need someone who can research, organize, and write for our very detailed and in-depth state-by-state resource pages. Example page: Helpful Resources by State.

The material is technical and complex, encompassing topics in law and legislation, insurance, regulatory compliance, revenue cycle management, and medical bill processing. You don’t need to know about all those areas, but you should have an analytical mind and a real calling to organize. An analytical research, library, or legal background would be a plus.

In addition to generating new content, we have a ton of existing content that needs to be organized, vetted, split into smaller pieces, and updated. Additionally, although we have a full-time blogger and content creator, you will probably also contribute to product support articles, blog posts, and downloadable guides, samples, forms, etc.

To successfully take on the job’s responsibilities, you must be able to:

  1. Develop and follow a writing style guide for resources.
  2. Write clearly about the complex material.
  3. Survey existing content and organize it into categories and subcategories for our website. Although this may seem like a simple task, it really will not be.
  4. Take existing research documents and break them out into different content chunks.
  5. Stay on top of changes to state regulations, our industry, and our software, and update content and organization accordingly.
  6. Undertake detailed research, with tasks such as:
    • Sifting through state regulations for laws that are relevant to our industry.
    • Going to a huge, messy government website, ferreting out the most useful FAQs and guides on that site about a particular topic, and organizing it for the resource pages.
    • Hunting down quality blogs to link to, which necessitates being able to tell the difference between a click-bait blog and an actually useful, content-rich blog.
    • With limited direction, finding relevant published statistics or state regulations, lifting key data or passages, and relating them to a topic we’re writing or speaking about.

Your responsibilities can grow with your competence and abilities.

Some things you should know about us and the job:

  • As mentioned above, most of our content deals with medical care, insurance, workers’ compensation, occupational medicine, compliance, and/or regulatory matters, mostly in California for now but actively expanding to other states. We don’t expect you to have all the relevant background, but we’ll expect you to dig deep into the field and get up to speed quickly. Of course, we’ll help you.
  • Although we’re not in a glamorous industry, we’re a tech start-up with a lot of the benign start-up attributes.
  • We are a small crew of fewer than 20, so please be a nice person.
  • You'll have a few major job functions, but you may be asked to contribute in a number of different ways to help the company.
  • As part of the hiring process, we will ask a few candidates to take part in a one-hour collaborative organizing or tear-down exercise.

On-site in Manhattan is preferred, but we’ll consider remote work for a truly exceptional candidate.

This is a full-time contract-to-hire position.

If everything works out, at the end of a three month period where you will be paid as an independent contractor, we’ll hire you as an employee. After three months as an employee, you will be eligible for all benefits including health insurance.

Start date: as soon as possible

Note: We participate in the Federal E-Verify program to verify the identity and employment eligibility of all persons we hire in the United States.


Apply

Work Comp Blogger and Content Creator

We’re looking for someone to write in-depth, content-rich blog posts three to four times a week, as well as assist with other content creation. You must have experience with workers’ compensation and/or occupational medicine services; if you don’t, your application will not be considered.

Your main responsibility will be writing blog posts three or four times a week and compiling a monthly digest of the most interesting blog posts. We’re considered experts in our field and these blog posts need to be truly informative and helpful; not listicles or SEO posts or other internet-clogging detritus.

In addition, you’ll help with our other marketing efforts, such as promoting our social media presence, and writing marketing emails and sales and support copy -- basically, you’ll contribute to anything having to do with words :)

Your responsibilities can grow with your competence and abilities.

Some things you should know about us and the job:

  • Almost all of your posts will deal with some aspect of medical billing for workers’ compensation and/or occupational medicine services. This will include coverage of insurance companies, claims administrators, billing guides and news, and compliance and regulatory matters, mostly in California for now, but we are actively expanding to other states.
  • Although we’re not in a glamorous industry, we’re a tech start-up with a lot of the benign start-up attributes.
  • We are a small crew of fewer than 20, so please be a nice person.
  • You'll have a few major job functions, but you may be asked to contribute in a number of different ways to help the company.
  • As part of the hiring process, we will ask a few candidates to take part in a one-hour collaborative writing or tear-down exercise.

On-site in Manhattan is preferred, but we’ll consider remote work for a truly exceptional candidate.

This is a full-time contract-to-hire position. If everything works out, at the end of a three month period where you will be paid as an independent contractor, we’ll hire you as an employee. After three months as an employee, you will be eligible for all benefits including health insurance.
Start date: as soon as possible

Note: We participate in the Federal E-Verify program to verify the identity and employment eligibility of all persons we hire as an employee in the United States.


Apply
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