Athens Administrators

Also known as Athens
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Contact Information
Name
Athens Administrators
Type
TPA
daisyBill Payer ID
db95392
Hours of Operation
08:00 AM - 05:00 PM PDT
Telephone Numbers
Main
(866) 482-3535
Main
(866) 482-3535
Bill Review
accuro Solutions
(877) 222-8616 x 3
CA Medical Provider Networks (MPNs)
Company Website

Athens NATIONAL DATA

1,597
Total Provider Count
14,903
Total Injury Count
77,173
Total Bill Count
e-Bill
Bill Delivery
2%
Duplicate Bill %
9
Avg Days To Pay

Athens CALIFORNIA DATA - REIMBURSEMENT STATISTICS

CA Average Days to Pay

For each bill sent from daisyBill software to Athens, our technology tracks the count of business days it took Athens to process the bill.

For the listed California workers’ comp fee schedules, this table reflects the average count of business days from Athens’s receipt of a bill until the daisyBill client received an explanation of review (EOR) and payment from Athens.

* California requires claims administrators to pay e-bills for medical treatment within 15 working days of receipt of the e-bill.

California Workers' Comp Fee Schedule
Average Days to Pay
Medical *
9.7
Copy Service
8.0
Interpreter
11.1
Medical-Legal
9.8
Facility *
10.1
Pharmacy *
6.6

CA Official Medical Fee Schedule

The California Official Medical Fee Schedule (OMFS) establishes the reimbursement amounts due to providers for medical treatment furnished to injured workers. However, rather than reimbursing providers the reimbursement amounts due per the OMFS, Athens uses Preferred Provider Organizations (PPOs) to reduce the reimbursements paid to providers.

For Athens medical treatment bills, this table reflects the OMFS Reimbursement Due to daisyBill clients for medical treatment provided to injured workers. Athens Reimbursement Reduction reflects the amount Athens failed to pay daisyBill clients. The Athens Reduced Reimbursement reflects the reimbursement amount Athens ultimately reimbursed daisyBill providers.

84%
Official Medical Fee Schedule (OMFS)
OMFS Reimbursement Due
$10,288,605
100.0%
Athens Reimbursement Reduction
$1,667,815
16.2%
Athens Reduced Reimbursement
$8,620,790
83.8%

Athens CALIFORNIA DATA - EDI COMPLIANCE

Since October 2012, California law has mandated that claims administrators accept electronic medical bills (e-bills) and adhere to specific timeframes established by the Division of Workers’ Compensation (DWC) Medical Billing and Payment Guide. These timeframes govern the following Electronic Data Interchange (EDI) transactions:

  • 837 (e-bill) Receipt: The provider's initial submission of the electronic medical bill and subsequent Second Review appeals.

  • 277 Acknowledgement (ACK) Receipt: An electronic confirmation from the claims administrator indicating that the e-bill has been received and whether it has been accepted or rejected.​

  • 835 Explanation of Review (EOR) Receipt: A detailed electronic response from the claims administrator outlining the adjudication results of the e-bill, including payment details or reasons for denial.

By tracking this EDI data, daisyBill helps providers identify trends, resolve billing discrepancies, and maintain transparency in the workers’ comp electronic billing process.

X12 837 e-Bill Acceptance

California law requires Athens to accept workers’ comp e-bills and Second Review appeals submitted electronically by providers. daisyBill transmits all bills and appeals using the X12 837 EDI standard, as mandated by DWC Rule 7.1.

When Athens fails to accept e-bills compliantly, daisyBill resorts to non-EDI methods (fax, email, or mail) to submit paper bills for processing.

The table below shows how often Athens properly accepts e-bills sent via the required X12 837 EDI standard and how often Athens's failure forces providers to submit paper bills.

95%
X12 837 EDI Compliant
X12 837 EDI
Original Bill
Second Review Appeal
Total
X12 837 EDI Compliant
837 Accept
52,737
98%
3,554
68%
56,291
95%
Yes
837 Not Accept
1,062
2%
1,649
32%
2,711
5%
No

X12 277 Acknowledgement (ACK) - Timeliness

California requires Athens to electronically send a 277 Acknowledgement (277 ACK) to the provider within two working days of receiving an e-bill. This notice confirms whether Athens accepted or rejected the e-bill for payment adjudication. If the 277 ACK indicates acceptance, it serves as proof that Athens received the e-bill for processing.

The table below shows how often Athens sends 277 ACK notices to daisyBill clients within the required two working days after receiving an e-bill.

100%
X12 277 Timeliness Compliant
X12 277 ACK Receipt
Original Bill
Second Review Appeal
Total
X12 277 Timeliness Compliant
277 Receipt 2 Working Days
52,728
100%
3,554
100%
56,282
100%
Yes
277 Receipt 3+ Working Days
8
0%
0
0%
8
0%
No

X12 277 Acknowledgement - Invalid e-Bill Rejections

daisyBill tracks the following criteria from Athens 277 Acknowledgement (277 ACK) responses to e-bills:

  • 277 Accept: Confirms that the e-bill was accepted for payment adjudication.

  • 277 Reject: Indicates that the e-bill was rejected, with an associated STC Category and STC Code explaining the reason.

  • STC Invalid – Reject Second Review: An improper rejection of a Second Review appeal using invalid STC Category and/or STC Code.

  • STC Invalid – Reject Category/Code: A rejection where the STC Category and/or STC Code provided is invalid or not allowed.

  • STC Invalid – Reject Prior Accept: An incorrect rejection of an e-bill that was previously accepted via an earlier 277 ACK.

These criteria provide detailed insight into how often Athens appropriately processes or improperly rejects e-bills and appeals.

85%
X12 277 STC Compliant
277 ACK STC Code
Original Bill
Second Review Appeal
Total
X12 277 STC Compliant
277 Accept
46,082
87%
1,536
43%
47,618
85%
Yes
277 Reject
116
0%
0
0%
116
0%
Yes
STC Invalid - Reject Second Review
0
0%
2,018
57%
2,018
4%
No
STC Invalid - Reject Injury Claim Valid
3,484
7%
0
0%
3,484
6%
No
STC Invalid - Reject Category/Code
176
0%
0
0%
176
0%
No
STC Invalid - Reject Prior Accept
2,878
5%
0
0%
2,878
5%
No

X12 835 Explanation of Review

An electronic Explanation of Review (EOR) is transmitted using the X12 835 EDI standard and provides details on the adjudication of an e-bill. DWC Rule 7.1 requires Athens to electronically send an Explanation of Review (EOR) to the provider using the X12 835 EDI standard.

  • For Original e-Bills, Athens must electronically send the EOR within 15 working days after receiving the e-bill.

  • For Second Review Appeals, Athens must electronically send the EOR within 14 calendar days after receiving the Second Review e-bill.

The table below shows how often Athens sends X12 835 EORs to daisyBill clients within the required timeframes.

79%
X12 835 Compliant
X12 835 Receipt
Original Bill
Second Review Appeal
Total
X12 835 Compliant
835 Receipt 15 Working Days
37,241
81%
521
34%
37,762
79%
Yes
835 Missing
1,222
3%
72
5%
1,294
3%
No
835 Late
7,602
16%
927
60%
8,529
18%
No
835 Invalid Data
17
0%
16
1%
33
0%
No

Athens CALIFORNIA DATA - PENALTY & INTEREST

If Athens fails to remit payment within mandated time frames, California law requires the claims administrator to “self-execute” Penalty and Interest payments directly to the provider. Often claims administrators fail to self-execute these Penalities and Interest (P&I).

Using e-billing data, daisyBill calculates the Total P&I Due to daisyBill clients and the amount of P&I Athens reported paying our clients.

The Penalty & Interest Balance Due displayed here is the amount Athens failed to self-execute to daisyBill clients as mandated by California law.

$370,593
Penalty and Interest Balance Due
Total Penalty & Interest Due*
$374,099
Self-Executed Penalty & Interest Paid
$3,505
Penalty & Interest Balance Due
$370,593
Bill Transmission Year
Bill Count
EOR Receipt Count
EOR Missing Count*
Payment Late Count
Penalty Due
Interest Due
Total P&I Due
2019
13,787
11,102
81%
2,685
19%
1,005
9%
$33,344
$11,895
$45,239
2020
16,565
14,770
89%
1,795
11%
1,061
7%
$31,642
$11,009
$42,650
2021
20,552
19,799
96%
753
4%
1,203
6%
$49,109
$15,947
$65,056
2022
23,326
22,436
96%
890
4%
1,455
6%
$44,723
$9,128
$53,851
2023
37,166
36,293
98%
873
2%
1,836
5%
$70,424
$12,790
$83,214
2024
48,822
47,207
97%
1,615
3%
2,231
5%
$64,531
$6,664
$71,195
2025
17,752
17,364
98%
388
2%
367
2%
$11,981
$913
$12,894
Total
177,970
168,971
95%
8,999
5%
9,158
5%
$305,753
$68,345
$374,099

Once a bill payment is 45 calendar days overdue, daisyBill calculates Penalty and Interest amounts owed. Total P&I Due may slightly overstate the amount owed by Athens in the instances where the underlying employer is a government employer, as California allows government employers 60 calendar days to timely reimburse workers' comp bills.

*EOR Missing Count reflects the instances where Athens failed to electronically send the provider an EOR, therefore, daisyBill could not calculate whether P&I is due for these e-bills where the EOR is missing. Data updates daily.

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