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Recorded on 2/18/2016

45 minutes

This webinar covers compliant submissions and compliant processing of Requests for Authorization for workers' comp.

Topics Covered

The 3 different types of RFAs (Prospective, Concurrent, Retrospective)

How to submit RFAs

Penalties for unanswered or late RFAs

Timelines for UR decisions and notifications

When to expedite an RFA decision

What to do when an RFA decision is noncompliant or incorrect